glossary Glossary 2 min read

Letter of Eligibility (LOE)

A Letter of Eligibility (LOE) confirms a Victorian builder is approved to buy Domestic Building Insurance (DBI). Required at registration renewal and before deposits.

Ask Chalkline about this →

A Letter of Eligibility (LOE) is a document issued by an approved Domestic Building Insurance (DBI) distributor in Victoria confirming that a registered builder is eligible to purchase DBI on individual domestic building projects. It does not provide project insurance itself: builders must still enter each qualifying project (over $16,000) into the BuildVic portal to purchase DBI for that specific job.

The LOE is a gate at two points in a builder’s registration lifecycle. First, it is required before requesting or receiving any payment under a major domestic building contract. Second, it is a hard renewal requirement: the Building and Plumbing Commission (BPC) will not renew a Domestic Builder registration without a current LOE (issued within the preceding 12 months) as evidence of DBI eligibility (verified 2026-05-08, VBA: Insurance requirements).

To obtain an LOE, a builder applies to an approved DBI distributor with the required supporting documents. The distributor issues BuildVic portal credentials once the application is approved, allowing the builder to generate the LOE.

Also known as: DBI eligibility letter.

Category: Insurance and licensing.

See also


Last updated: 2026-05-08. Verified: 2026-05-08. Quarterly review for currency.