process Health and safety (WHS) 6 min read

White card verification procedure

Verify the worker's white card (CPCWHS1001) at site entry. Visual check, record card number, refuse construction work without one. 2-year lapse rule applies.

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TL;DR

Every person doing construction work in Australia must hold a general construction induction (GCI) card, the white card. Under WHS Reg 317 (NSW) and equivalents, a PCBU must take reasonable steps to ensure each worker on site holds the card BEFORE construction work begins. The procedure: sight the card at first entry, record the card number in the sign-on register, refuse construction work to anyone without one. Cards lapse after 2 years out of the construction industry. The unit of competency is CPCWHS1001, issued by Registered Training Organisations (RTOs).

What the white card is

The white card is the standard name for the General Construction Induction Card issued after a worker completes CPCWHS1001 (Prepare to work safely in the construction industry). Issued by a state-recognised Registered Training Organisation (RTO), the card is nationally recognised under mutual recognition arrangements.

Card formats vary by state:

StateCard nameIssuing body
NSWGeneral Construction Induction CardSafeWork NSW (via RTO)
VicConstruction Induction CardWorkSafe Victoria (via RTO)
QldGeneral Construction Induction CardWorkplace Health and Safety Queensland (via RTO)
WAConstruction Induction Training cardWorkSafe WA (via RTO)
SAGeneral Construction Induction CardSafeWork SA (via RTO)
TasConstruction Induction CardWorkSafe Tasmania (via RTO)
ACTGeneral Construction Induction CardWorkSafe ACT (via RTO)
NTGeneral Construction Induction CardNT WorkSafe (via RTO)

All formats are mutually recognised across jurisdictions.

The 2-year lapse rule

A white card holder who is out of the construction industry for 2 consecutive years loses card validity. They must complete refresher CPCWHS1001 training to reactivate.

Practically, this means a worker who:

  • Worked construction for 5 years, then moved to retail for 3 years, then returned: needs to retrain.
  • Has the card but hasn’t worked construction in the last 2 years: card is technically lapsed.

A builder who is unsure can ask the worker to confirm continuous industry presence; if uncertain, refresher is the safest path.

The verification procedure

Step 1: Sight the card at first entry

  • Worker presents the physical card OR a digital/photo copy.
  • You look at it: name, photo (if applicable), card number, issue date, issuing RTO, state.
  • Photo or no-photo card formats vary by state; some states still issue non-photo cards.

Step 2: Record the card number

  • Card number goes into the sign-on register for that worker, with date of first verification.
  • Some builders also photocopy or photograph the card and store in the project file (consent required for personal data; photocopy is optional and not mandatory).

Step 3: Confirm validity / lapse status

  • If the card is older than 2 years AND the worker’s industry continuity is uncertain, ASK the worker to confirm they’ve worked construction within the last 2 years.
  • If uncertain or no answer: refuse construction work until refresher training completed.

Step 4: Refuse construction work without a valid card

  • Worker without a card: cannot do construction work on the site.
  • Visitor / non-worker (designer, client) entering the site briefly without doing construction work: no white card required, but site induction still required.

Step 5: Document refusals

  • Where a worker is refused, log it: date, name, reason (no card / lapsed). The log shows you’ve discharged the duty.

Categories of work requiring a white card

The CPCWHS1001 unit applies to “construction work” which broadly includes:

  • Building (residential, commercial, industrial, public infrastructure).
  • Demolition.
  • Earthworks (excavation, trenching, civil).
  • Roof work.
  • Concrete and reinforcing.
  • Plumbing, electrical, gas in construction context.
  • Wall, ceiling, flooring installation.
  • Painting, plastering, tiling.

Non-construction work (e.g. office cleaning, delivery only) typically doesn’t require white card. The grey zone is sometimes resolved by erring on the side of requiring it.

Common builder errors

ErrorCost
No verification recordedWHS Reg 317 breach; improvement notice
Verified once, never re-checked across yearsLapsed card; worker exposed
Allowed an apprentice to work without checkingApprentices need the card same as everyone else
Visitor (designer) entered active zone without checkIf they did construction work, breach
Accepted interstate card without checking validityAll cards mutually recognised; usually fine, but card itself must be current

What if the card is lost?

Workers without a physical card can:

  • Request a replacement from their issuing RTO (typically $40-$80 fee, 2-3 week turnaround).
  • Provide proof of training (statement of attainment from the RTO) in the interim.

Some builders accept the statement of attainment temporarily but require the physical card by end of week. State-by-state policies vary.

Online inductions and white card

Important: the general construction induction (white card) typically MUST be done in person or via a hybrid course with a face-to-face assessment component. Pure online courses are rejected by most state regulators (and SafeWork NSW removed online-only certification in 2008).

Some “online white card courses” are scams. If a worker presents a card from an unfamiliar RTO that offered “purely online” training, verify the RTO with the state regulator before accepting the card.

For builders

  1. Build verification into the sign-on procedure. The same moment a worker arrives, white card check + site induction together.
  2. Keep the sign-on register current: card number for each worker, date verified.
  3. Audit the register: any 2+ year gap in a worker’s site activity flags re-verification need.
  4. Don’t accept “lost card, RTO is mailing me one” as a license to work. Refuse until card or statement-of-attainment in hand.
  5. Educate apprentices: their card lapses too if they’re out of industry.

References

See also

Try it

(Chalkline app: site induction generator with white card verification fields. Coming soon.)


Last updated: 2026-05-15. Verified: 2026-05-15.